SurgeAI — AI Receptionist for Mortgage Brokers

The problem

Sound familiar?

The missed call problem

Every missed call is a lost deal

A borrower calls your office while you're on another line, in a meeting, or at lunch. They hang up and call the next lender on their list. By the time you see the missed call, they're already working with someone else.

The qualification problem

You're spending hours on unqualified callers

Half your inbound calls are tire-kickers, wrong numbers, or borrowers with 480 credit scores. You're spending 20 minutes on each call before finding out they don't qualify. Meanwhile, a real buyer is trying to reach you.

The after-hours problem

Borrowers call nights and weekends too

Borrowers don't work 9-5. They call during lunch, after dinner, on Saturday mornings. Every call that hits voicemail after hours is a deal that went to the broker who picked up. You can't be available 24/7. Your AI can.

How it works

We handle everything -- from setup to deployment. Your AI receptionist is live within 48 hours.

We build your branded AI receptionist

Our team builds an AI agent branded to your brokerage -- your company name, your voice, your qualification criteria. We provision your dedicated phone number, install your website widget, and connect your calendar. You don't touch a thing.

AI qualifies and books

The AI answers as your brokerage, qualifies the borrower (loan type, credit range, timeline, property details), and books an appointment directly on your calendar. 24/7, including nights and weekends.

Hot leads transfer to you live

When a caller is ready to talk now, the AI transfers them to you with a whisper briefing -- you hear who they are, what they need, and their qualification details before you're connected. You pick up a warm, pre-qualified lead ready to discuss rates.

Pricing

Done-for-you pricing

We build, deploy, and manage your entire AI receptionist. Every plan includes a dedicated phone number, website AI widget, 24/7 call answering, borrower qualification, whisper transfers, call recordings, and monthly performance reports.

Starter

$297/mo

Up to 200 inbound calls

1 AI agent, 1 phone number

Overage: $0.25/call

Get Started

Branded to your brokerage + website widget + calendar booking.

Turn every ad dollar into a qualified lead

You're already spending thousands on Google Ads, Facebook, and Zillow. But when a borrower clicks "call now" and gets voicemail, that's money down the drain. With SurgeAI, you put your dedicated AI number directly on your ads. Every click-to-call gets answered instantly -- your AI receptionist qualifies the borrower (loan type, credit range, timeline), and transfers hot leads to you live with a whisper briefing. Every call is recorded with full transcripts in your dashboard. If one extra closed loan per month is worth $3K-8K in commission, the math speaks for itself.

What's included

Everything you need to never miss a lead

Every plan includes the full platform. No add-ons, no hidden fees.

Branded to your brokerage

Borrower qualification on every call

Automatic appointment booking

Whisper transfer to you live

Call recordings and transcripts

Real-time lead dashboard + CRM

Compare

See how SurgeAI stacks up

Always on, lower cost, zero headcount.

	SurgeAI	Hiring a receptionist	Doing it yourself
Calls answered	100% -- every call	80-90% during business hours	When you're not busy
24/7 coverage	Always on	Business hours only	When you're free
Qualification	AI qualifies every caller	Takes a message	You spend 20 min per call
Whisper transfer	With full context	Cold transfer	N/A
Monthly cost	$297 - $797	$3,000 - $5,000+ salary	Your time (priceless)
Setup time	Under 48 hours	30 - 60 days to hire	N/A

Results

What brokers are saying

Mortgage professionals using SurgeAI to respond faster and close more loans.

Result from first month

4 extra

loans closed from zero missed calls

PlanGrowth - 150 calls

Calls answered100%

ROI28x in month one

We were losing leads to bigger shops because they had a full-time receptionist answering every call. Now SurgeAI picks up every call for us -- qualifies borrowers and transfers the hot ones right to me. Closed 4 extra loans in month one.

Bill R.

Branch Manager, First Choice Mortgage

Dallas, TX

I was missing 30-40% of my inbound calls because I'd be with a client or on another line. Now SurgeAI answers every single one, qualifies the borrower, and transfers the serious ones to me with a whisper so I know exactly what they need. My conversion rate doubled.

Krisi M.

Houston, TX

The whisper transfer is a game-changer. Before the call even connects, I already know the borrower's name, loan type, and what they're looking for. Plus the after-hours coverage means I'm not losing Saturday morning calls to voicemail anymore.

Peter D.

Phoenix, AZ

They handled the entire setup for me. By the next morning I had 3 calls already answered and appointments booked -- before I even got to the office. This is a no-brainer for any broker who can't afford to miss a call.

Sarah T.

Atlanta, GA

Mortgage brokers trust SurgeAI to never miss a call

FAQ

Common questions

Everything you need to know about how SurgeAI works, what you get, and what to expect.

How does the AI receptionist work?

When a borrower calls your line, our AI picks up instantly and greets them as your brokerage. It qualifies the caller (loan type, timeframe, credit range, property details) and either books an appointment on your calendar or live-transfers them to you with a whisper briefing -- you hear who they are and what they need before you're connected. The AI never quotes rates, APRs, or loan terms -- that's your job as the licensed professional. You get full call recordings and transcripts in your dashboard.

How does the AI number work with my ads?

We provision a dedicated phone number for you and set everything up. Put it on your Google Ads click-to-call extensions, Facebook Lead Ads, Zillow listings, mailers, business cards -- anywhere borrowers might call. Every call goes to your AI receptionist, which answers instantly, qualifies the borrower, and transfers them to you or books an appointment. We can also configure call forwarding from your existing business line so it catches calls you miss.

What about the whisper transfer -- how does that work?

When a hot caller wants to talk to a broker right now, the AI transfers the call to your phone. Before you're connected, you hear a brief whisper: the caller's name, what they're looking for, loan type, and any details the AI gathered. Then the caller is connected and you can pick up the conversation seamlessly -- already knowing exactly what they need.

Is there a contract or commitment?

No long-term contracts. Month-to-month billing after a one-time $497 setup fee. Cancel anytime from your dashboard. The setup fee covers full deployment and onboarding -- we do all the work. Most brokers see ROI in the first week.

What happens if I go over my call limit?

We never stop answering your calls -- every lead matters. If you go over your plan limit, additional calls are just $0.25/call on all tiers. You'll get an email notification at 80% and 100% usage so there are no surprises, and you can upgrade anytime from your dashboard.

Does the AI comply with mortgage regulations?

Yes. The AI never quotes rates, APRs, loan terms, or makes any representations about loan products. It only qualifies the caller (confirming interest, loan type, timeframe) and books an appointment or transfers to you -- the licensed loan officer. All calls are inbound from borrowers who called you, so there are no TCPA concerns.

Never miss another mortgage lead